Every person has stories to tell. Events they’ve experienced. People and things that they have loved. Here at North Ridge Heath and Rehab, when people come to stay with us, we take the time to learn those stories. With our residents’ permission, we would love to share a glimpse into the lives of some of our residents who have recovered from COVID-19.
It was 1997 when Daniel C. and his wife decided to take off on a new adventure, leaving home to explore the United States together. “We traveled the US for a month in our minivan, staying at a Motel 6 in each place,” he says. “We didn’t want to fly.” He was eager to see the towns and cities, the highways and back roads from ground level. “Our favorite destination was Nashville, Tennessee,” he recalls, “with the Grand Ole Opry and dancing at the Iron Horse. It was scary not knowing anyone, but it was fun.”
Also scary for Daniel, in a different and serious way, was coming down with COVID-19 earlier this year. But he made it through, with good fortune and support from the trained caregivers in North Ridge Health and Rehab’s dedicated COVID-19 unit.
When he returned to his regular room weeks later, Daniel was delighted to find it still there for him. He’s happy to greet each new day. Just as with his cross-country trip all those years ago, he’s excited to see what’s up around the next bend. “What I enjoy most about being here at North Ridge,” he says, “is meeting new people, different types of people, the diversity and learning about different cultures.” One of the new people he can’t wait to meet is his brand-new grandson, sometime this fall. It’s a first meeting all of us at North Ridge Health and Rehab are looking forward to.
It didn’t take long for us to discover this is someone who has always been up for a challenge, and who knows how to get things done. Dorothy S. recalls just after she had earned her college degree, taking a very busy job. “I worked at a dress shop” as a bookkeeper, she says, “6 days in a row plus Saturday nights.” Today, having put in hard work and raising a family, she’s in a phase of her life where others work on her behalf, engaging with her, taking care of her health, and attending to her needs. She says, “the staff are all really nice. Some of them I feel are like part of my family.”
Recently, Dorothy had to do a different kind of work as her body and spirit fought COVID-19. When she got sick, she transferred here from our sister community for assisted living, The Residence at North Ridge. She got through the experience well, with her family’s support and the support of North Ridge Health and Rehab’s dedicated COVID-19 unit, whose specially-trained staff have helped North Ridge effectively contain coronavirus spread since the end of April, 2020. While Dorothy doesn’t recall all of the details of her illness, she does remember that “people were always kind and nice to me.” Today, she says her main motivation is “being able to see my family and hug them again.” She recounts one day recently when “Megan from Therapeutic Recreation came to my room, I didn’t know I’d be seeing my family,’ via a window visit North Ridge Health and Rehab helped to arrange, “and it was a great surprise.”
Hope. It’s a powerful feeling, optimism that something good is going to happen. Hope is based on trust in the future and trust in people to do the right thing. Hope is important to North Ridge Health and Rehab resident Mark S. “I like working together with the activity girls,” Mark says. “They spend time with me and give me hope.” Like all Mission Health team members, our Activities Department staff at North Ridge knows how important it is to engage with patients and residents to keep minds active and spirits high.
Mark has always loved animals, especially dogs. “I used to work at the Humane Society,” he explains, and the idea of giving prospective pets a more hopeful future is why “I donate money to help animals through the ASPCA.” While the safety measures enacted to protect patients and residents have their challenges for Mark, as they would for anyone, he says “I’m grateful that I have nurses who take the time to help me cope with my feelings and give me the best care.”
One of the things that makes Mark feel the most hopeful is time spent outside. He says he loves “being able to go outside! I like to watch and listen to nature and I love the feeling of the sun on my skin.” He also enjoys regular contact with his mother. “I call my mom on the phone at least three times a day,” and he looks forward to visiting with her through a window when she comes to visit and drop off care packages. “I can’t wait for her to be able to come in,” he says, “I will cry and give her a big hug!” North Ridge Health and Rehab has many ways to help those in our care stay in contact with friends and family. Mark S. knows it’s one of the most important ways to keep hope kindled in your heart.
At North Ridge Health and Rehab, we don’t just care for our patients and residents. As we get to know them every day, we genuinely care about the people we serve. That’s why we’re touched to hear resident Michael J. say “The care is great! The employees are always watching out for me, and I can tell they really care.” We know Michael as a person with a rich and interesting life, which has included a stint in the US Navy and decades as a police officer in Washington, D.C.
Family is very important to Michael. He explains, “I come from a family of seven boys!” That’s why we’re delighted to help coordinate safe family visits through glass windows at this time. “I’m always grateful for any time my family comes to visit,” Michael says. North Ridge Health and Rehab is dedicated to the safety and wellbeing of the people we care for, and we know that includes spiritual and emotional health. Strengthening family connections is a core part of the Mission Experience.
From American Health Care Association (AHCA) quality awards to Quality Assurance and Performance Improvement (QAPI) accreditation, our community strives to achieve and exceed industry standards for excellence and quality care.
We’re always looking for talented and passionate individuals who enjoy working together as a team to make a difference in the lives of others each and every day.
We appreciate your feedback and any comments you’d like to share that can help us in our mission to do the best job possible in enhancing the lives of those we serve.
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